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Supportive Workplace Award Presented to Crystal Mountain Resort

Supportive Workplace Award

Crystal Mountain Resort and Spa’s efforts to help their workers overcome challenges and be successful on the job have earned the resort a Supportive Workplace Award from the Traverse Bay Poverty Reduction Initiative (PRI). Crystal Mountain was one of just three businesses in the region selected to receive the recognition for providing employees with resources and assistance to address problems before they affect productivity.

Crystal Mountain is a four-season family resort with over 500 employees. Gretchen Swanson, the resort’s Human Resources Director, says it’s important to make sure their employees’ needs are being met even when they’re not at work. Employee resources provided by Crystal Mountain include healthcare education and enrollment assistance for seasonal workers, on site stops for Benzie Bus, adjustable schedules to accommodate childcare needs, and connections to budget assistance and credit repair.



“It’s not just making sure your paycheck is correct, which is important, but also making sure that if you have some needs that aren’t being met, and this is where you want to come to work, we can put those things together and help you,” said Swanson.

The other Supportive Workplace Award winners were Incredible Mo’s in Grawn and The Plascon Group in Traverse City. The Poverty Reduction Initiative selected the winners from a group of businesses nominated by companies and individuals in the Grand Traverse region. Video stories about Crystal Mountain and the other businesses and their supportive workplace practices are available at: (Supportive Workplace Award page).

Crystal Mountain receives the 2015
Supportive Workplace Award

(l-r) Kaitlin Fast, Crystal Mountain; Gretchen Swanson, Crystal Mountain; Steve Wade, Traverse Bay Poverty Reduction Initiative; and Sakura Raftery, Poverty Reduction Initiative

The Traverse Bay Poverty Reduction Initiative presented Crystal Mountain Resort and Spa with a Supportive Workplace Award at the September meeting of the Traverse Area Human Resource Association. Watch the video to see the award presentation.


"We again wish to extend our appreciation on behalf of the family ownership and employees of Crystal Mountain to the PRI Steering Committee for this recognition. This truly means a lot to us and we hope the stories of Plascon, Incredible Mo’s and Crystal will encourage other HR professionals to see the workplace as a “portal point” for information and access to supportive programs from our regional partners and collaborators."  

--Gretchen Swanson, Crystal Mountain Resort & Spa




Related info: Traverse Bay PRI  |  Supportive Workplace Award

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