Networks Northwest



Northwest Michigan Works! serves employers and job seekers of Northwest lower Michigan

Employers are assisted by Business Liaisons who provide direct Business Services. The Business Liaison is an employer's first point of contact with the Michigan WORKS! system. A Business Liaison will connect the employer with all pertinent resources. Business Services include employee recruitment and training, basic workplace skills, outplacement services, and more. Employers can also visit a business consultant with the Small Business & Technology Development Center, or receive assistance and training to obtain government contracts via Procurement and Technology Assistance Center. Also, please visit the Workforce and Business Development Resource Center, a joint enterprise between Michigan WORKS! and local chambers of commerce, providing links to local resources for businesses.


Resources and Services provided by Michigan WORKS! to local businesses include:

  • Employee Recruitment through contact with the thousands of job seekers who visit our Service Centers, as well as Pure Michigan's Talent Connect
  • Employee Training
  • Basic Workplace Skills
  • Outplacement Services for dislocated workers. We will assist you in providing job seeker services to your valuable employees when you must downsize or close.
  • Services for special needs employees through contact with Michigan Rehabilitation Services (MRS). There is an MRS counselor in each Michigan WORKS! Service Center.
  • Procurement Technical Assistance Center
  • Small Business & Technology Development Center
  • Business Workshops through Employer Training Council, a partnership of local businesses and public agencies. ETC hosts periodic workshops on topics of interest to small business, such as employee relations, appropriate discpline of employees, and proper documentation to avoid lawsuits and fines from the government.
  • Advocacy for Your Business

Call the Northwest Michigan WORKS! Business Services office at 1-800-442-1074.


Click the links at the left to access services for employers through programs of Northwest Michigan Council of Governments and Northwest Michigan Works!



Business People Who Have Used Northwest Michigan Works! Business Services

"Michigan Works! is the first place we contact when we're in need of a new employee. Your resources are always a good source for employees for us. We also utilize your training money reimbursement plan for hiring somebody that's been unemployed for a while." -- Judy Prewitt, FASTSIGNS of Traverse City

"There's always a big cost involved when hiring a new employee and the amounts that we've been getting from Michigan Works! has definitely helped offset some of the costs. (The proposed Federal cuts) may not exactly curtail us from hiring new employees when needed but it will cause a hardship, there are no two ways about it." -- Sandy Feys, C&M Insurance, Traverse City

"One of the things that I have found very useful is that Nate (Business Liaison, Nate Capellupo) and Michigan Works! as they go through the process of trying to find a candidate to send to me, there's that pre-employment vetting process which I have found to be very helpful. Because of Medicare and Medicaid and various accreditation standards I have to be very careful about that employment process and Michigan Works! helps me go through that in a very professional, organized fashion." -- Bob Mayer, Harbor Oxygen, Traverse City

"Michigan Works! was at the right place at the right time for our business to succeed. It brought our workers skill level up and we saw more motivated workers as a result of this program." -- Gerard Grabowski, Pleasanton Brick Oven Bakery, Traverse City


"My Northwest Michigan Works! Business Liaison assisted us with the Work Force Investment job training incentive program. This important program assisted my company by offsetting training costs on several important growth initiatives. The funding allowed us to keep our current workforce employed full time while expanding our operations and training more team members. This program helps Michigan business stay strong & competitive." -- Bonnie Alfonso, President/CEO
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"My Northwest Michigan Works! Business Liaison assisted us with the Work Force Investment job training incentive program on several occasions throughout the last 5 years. This program benefited our business by off-setting training costs and allowing us to grow by hiring 'real' people and putting them in 'real' jobs." -- Aaron Swanker, Co-Founder Creative Director Flight Path Creative


"My name is Steve Hawn, President and CEO of Frontier Computer Corporation with offices in the UK, The Netherlands, and our World Headquarters which calls Traverse City, Michigan home. We have had remarkable success working with our business liaison, Michelle Socha from Michigan Works! As the name implies, Michigan works - and needs to keep working! The Work Force Investment job training incentive program is directly responsible for Frontier Computer Corporation finding a wealth of talent and hiring multiple team members over the past two years. I can empirically state that without the assistance of this program that these people we have hired would not be employed by us, and given the dreary economic state of Michigan may very well not be employed at all. My belief is that cutting this program not only hurts the great people that call Michigan home but also hurts employers like Frontier who have utilized the program and have come to rely heavily on the tireless efforts of these brilliant liaisons. We at Frontier need to keep growing and the valued talent pool we have been blessed to choose from has been incredibly instrumental in our development." -- Steve Hawn, President/CEO Frontier Computer Corporation